Meet the Team
Kelly Fragassi, Executive Director
Kelly was appointed Executive Director in 2022. She holds both her Bachelor’s degree in Psychology and Master’s degree in Business Administration from National Louis University Chicago, IL and her dynamic background includes leadership roles in Finance, Procurement and Operations Management. She is known to lead by example, volunteering and participating in the events that she coordinates as well as her notable sense of compassion for those she serves.
A Chicago native, Kelly has resided in Wisconsin since 2017 and enjoys raising her daughter, Alana, to have the same passion for volunteerism as she. Kelly is inspired by her coworkers’ dedication to the enhancing the well-being of the community and her commitment to working hard in collaboration with her team will lead the Volunteer Center of Racine County into a bright future.
Jennifer Chap, MyRIDE Transportation Program Director
Jennifer Chap is the Senior Transportation Manager for the MyRIDE program and has been working at the Volunteer Center since 2014. She schedules rides for seniors, and coordinates with volunteers’ availability, for medical appointments, grocery shopping, and social events.
Jennifer enjoys working with people, having held customer care positions throughout her career.
Jennifer holds an Associate’s Degree in Human Services from Gateway Technical College and a BA in Science from UW-Parkside. Jennifer has a son, and enjoys shopping, caring for her cats, and watching tennis.
Sarah Webb, Youth Volunteer Corps Program Director
Sarah joined the Volunteer Center as the Youth Volunteer Corps leader in 2020. She previously served in the Air Force as a Weather Forecaster and Supervisor for 12 years and was a Police Officer for three years. She has an associate’s degree in Criminal Justice through Gateway Technical College and an associate’s degree in Meteorology from the Community College of the Air Force. In her free time, she loves spending time with her daughters, camping, and watching movies. She is a mother of two girls, a cat, and a dog and a Mount Pleasant resident.
Sarah is very excited to be working with the Volunteer Center of Racine and working with youth in the community.
Judie Nielsen, Galaxy Solutions Administrator
Judie is one of the Volunteer Center’s veteran employees, originally hired in 2006 and served over 14 years her first tenure. Rehired in 2022 to resume working with our Galaxy portal, as well as bringing much appreciated historical knowledge on Racine and the Volunteer Center. She loves to volunteer in her community. She is a lifelong resident of Racine and retired from Modine Manufacturing Company. In her free time she enjoys traveling, golfing, estate sales, and finding great deals at rummage sales. Judie is married to David, and has a fur child (yellow Labrador) Kato.
Maggie Herrin, AmeriCorps Seniors RSVP Program Director
Maggie Herrin accepted the position of Program Director for the AmeriCorps RSVP Seniors program as of October 2023. Maggie was born in Germany and traveled as a military child around the world until college where she attended the University of North Carolina and University of Arkansas. During college, she caught the volunteerism bug by organizing an outreach program, where she headed up toy drives and holiday parties for an underprivileged youth center. After college, she worked on government and military contracts for The Department of Defense and NASA; working on corporate research, fraud analysis and QA/Data analysis positions. She then took a position at Amazon in leadership/logistics and noted that she enjoyed all the volunteer opportunities Amazon provided.
Maggie is married to her supportive husband Phil, they have a son and daughter and many lovable pets at home. Maggie also loves to garden, crochet, quilt, bake, hike and camp. She loves to rescue and feed animals and prides at the fact that she loves to keep busy. We are truly excited to have Maggie join us at the Volunteer Center as our newest team member!
Susan Guild, Skill Bank Program Director
Susan Guild was originally from Brookville, PA and spent many years in Ohio as well. However, she moved to Racine in 2021 to be with her daughter and grandson. She quickly fell in love with the area and decided to stay. Susan spent most of her career in manufacturing as a buyer and inventory control manager and decided in 2023 to become a Skill Bank worker. She has two clients who she helps and loves dearly. When Susan heard that the Skill Bank program itself needed help, she contacted Kelly and asked how she could be of assistance. Kelly saw her devotion and care for the Skill Bank program and offered her the position. In her free time, Susan loves hiking, reading and photography.
Isobel Cassidy, MyRIDE Coordinator
Isobel is our new MyRIDE Coordinator, she will be helping to answer phone calls and schedule rides for seniors who participate in the MyRIDE program. She graduated from the University of Central Florida in 2022 with a bachelor’s in art after collaborating with a small team to create a short film. She is inspired by the Volunteer Center of Racine County’s generous work to meet the needs of seniors, and is honored to become a part of it.
She recently traveled to Wisconsin to be close to her family, including two beautiful baby nieces and three (oversized) dogs, and decided she would move permanently since the area has so much to offer. She loves to stay creative through art, reading, and fiction writing.
Jenni is thrilled to have help as the program is expanding every day and it is reaching more and more seniors all the way out to Burlington and back. "With Isobel here we are ready to take this program to the next level!" said Kelly, Executive Director.
Tyler Townsend, YVC Coordinator
Tyler is our newest addition to the Volunteer Center team and we are so thrilled to have a YVC Coordinator for our Youth Volunteer Corps program.
Tyler is a lifetime Racine resident who knows firsthand what it means to live, work and volunteer in the area. He graduated from Park High School in 2017 and is currently the Chief Engineer for The Stella Hotel and Ballroom in Kenosha. He loves the outdoors and learning new skills. Lately, he has picked up the art of 3D printing!
He said, "Recently I've been trying to get involved in the community and thought Youth Volunteer Corps of Racine would be a great place to start after seeing some of the many great things they do."
We agree Tyler and hope you enjoy all the activities and learning experiences with the Youth Volunteer Corps and thanks again for joining our team!
